Legal
Privacy policy
What personal data Procode collects, why, who it is shared with, how long it is kept and how you can exercise your rights.
1. Who we are
The controller of your personal data is PROCODE WEBSITE, obrt za usluge, vl. Nicolas Nemet, Ulica grada Vukovara 255/1, 10000 Zagreb, Croatia ("Procode", "we"). We process personal data in line with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Croatian Act on the Implementation of the GDPR.
For anything related to your data, write to info@procode.website. We handle all requests in writing.
2. Data we collect
Contact and audit requests: your name, email address, company and the message you send through the forms on this site.
Project brief: details about your business, goals, current tools and the services you are interested in, which you fill in through a link we send you by email.
Clients: billing details such as company name, address and VAT or tax number, plus our written correspondence and project materials.
Website usage: pages visited, traffic sources and similar data collected through cookies, only after you allow analytics or marketing cookies. Details are in the cookie policy.
3. Purposes and legal basis
We do not use your data for automated decision-making or profiling with legal or similarly significant effects.
4. Who receives your data
We share personal data only with service providers that help us run the business, under data processing agreements: website hosting and forms (Webflow), workspace, analytics and advertising tools (Google, and Meta for advertising only with your consent), our email provider, invoicing software and our bank for payments.
We disclose data to our accountant and public authorities, such as the tax administration, only when the law requires it. We never sell your data.
5. Transfers outside the EU
Some providers, such as Webflow, Google and Meta, may process data outside the European Economic Area. In those cases transfers rely on the EU-U.S. Data Privacy Framework or the European Commission's standard contractual clauses.
6. How long we keep data
We keep personal data only as long as needed for the purpose it was collected for, as shown in the table above. When that period ends, we delete or anonymise the data, unless the law requires us to keep it longer.
7. Your rights
You can exercise these rights at any time by writing to info@procode.website. We reply within one month, free of charge.
Access
Get a copy of the data we hold about you.
Correction
Have inaccurate or incomplete data fixed.
Erasure
Ask us to delete data we no longer need.
Restriction and objection
Limit or object to processing based on legitimate interest.
Portability
Receive your data in a common, machine-readable format.
Withdraw consent
Change your cookie choice at any time, with no effect on earlier processing.
If you believe we process your data unlawfully, you can file a complaint with the Croatian Personal Data Protection Agency (AZOP), azop.hr, or the supervisory authority in your country.
8. Security
Access to personal data is limited to what each task needs and protected with strong passwords and two-factor authentication where available. If a data breach puts your rights at risk, we will inform the supervisory authority within 72 hours and notify you without undue delay.
9. Updates
We update this policy when the way we process data changes. The date at the top shows the latest version.
10. Contact
Questions about your data: info@procode.website. Procode Website, Ulica grada Vukovara 255/1, 10000 Zagreb, Croatia. See also our cookie policy and company details.